Document any issues, and try politely communicating with the host before you escalate to Airbnb customer service. Many or all of the products on this page are from partners who compensate us when you ...

The new update connects travelers before and after their trips—and comes with smarter maps, flexible bookings, and more.

Airbnb is adding social features like connections and messaging to create a social network of fellow travelers.

Travelers can meet and stay in touch with other guests before and after their trips through Airbnb's new social tools. The ...

Airbnb hears you and is launching a bunch of new features to improve the experience from the beginning of your search all the way to checkout. On Wednesday, the rental platform announced a new way of ...

I booked an apartment in Paris on Airbnb recently. At the last moment, the host gave me a different address and said, “It’s the same street.” But it wasn’t the same apartment. I decided I didn’t have ...