In Part 1 of this blog we learned how data analytics assists companies in making impactful business decisions with an example I shared from one of our clients, Square Root. Here I’ll share another ...

In this information age, data is everywhere. How can we improve efficiencies and organize this information into useable nuggets? Plant and operations managers receive vast amounts of both structured ...

Biopharma quality control is being revolutionized by advanced analytics and digital transformation through a synergy that boosts quality and scalability. *Full transcript available below. Digital ...

Contact centers are more than just service hubs—they're where the critical interactions that shape brand perception and loyalty occur. Contact center quality assurance (QA) ensures that every customer ...

The field of radiation therapy has undergone significant evolution with a growing emphasis on quality assurance (QA) and process control. Contemporary QA measures now extend beyond the straightforward ...