LONDON (Reuters) - Complaints against British Gas have more than doubled since it launched a new billing system last year, the energy watchdog said on Friday. Tens of thousands of customers have ...

Ofgem, the energy regulator, has clear and long-standing rules which state that you can’t be billed for energy you used 12 ...

British Gas has sent a demand for £3,000 despite customers being in credit. The Guardian newspaper has reported one customer was owed £2,650 by British Gas - but the promised cheque never came.

Octopus Energy has been told it must remove some of its advertisements after a watchdog upheld complaints made by rival British Gas over their accuracy. British Gas said the adverts could mislead ...

Octopus Energy, Utility Warehouse and 100Green have been named as Which?Recommended Providers in the consumer champion's ...

The UK’s biggest energy providers have been ranked from best to worst for customer service. These include Ovo Energy, Octopus Energy, British Gas, EDF and E.ON Next. The charity Citizens Advice ...