British Gas customers have been complaining of 'faulty' smart meters that display larger than normal readings - or no readings at all. Frustrated customers have been speaking to The Mirror about their ...

A British Gas warning has been issued after a smart meter "went dumb" and stopped relaying readings. British Gas smart meter owners have been put on alert over the risk of the tech failing on them as ...

British Gas has sounded the alarm for millions of UK households, warning that faulty smart meters could lead to staggering bill hikes in 2025. As energy prices climb under the new Ofgem price cap, a ...

Q. Earlier this year my gas smart meter stopped working. I contacted my energy supplier, British Gas, and asked it to send an engineer to fix the meter. But the appointment was cancelled three times.

A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...

Smart meters were introduced to replace old gas and electricity meters, sending readings directly to suppliers and helping ...

Money Saving Expert Martin Lewis has issued a word of advice for any British Gas, OVO, EDF, and Octopus Energy customers who are reluctant to get a smart meter. The consumer champion took to social ...

I'm 25 and studying for a PhD. Over Christmas 2024, I was away from my rented flat for three weeks and when I returned, my British Gas electricity bill was huge which didn't make sense. I contacted ...

British Gas is to offer more than two million smart meter customers free electricity for eight-hour periods at weekends. From this weekend, it is launching a new plan called FreeTime which gives smart ...