For Tempe resident Jack Mole, dealing with Cox Communications cable service has "been a nightmare." "It's like the Cable Guy meets Groundhog Day," Mole said. Since January, when Cox changed all its ...

With a simple download of the Cox app to your smart device, you’ll gain access to the tools you need to manage your Cox services and account effortlessly. (Cox Communications photo) For consumers, ...

Rapidly shifting media consumption and established antitrust precedent should put the proposed merger on the fast track to approval. As streaming and wireless alternatives eclipse traditional cable, ...

Cox has been making it extremely difficult or impossible for some customers to stick with their current Internet speeds despite promising that it won't force users onto plans with slower uploads. As ...

Good customer service is good business, and this is especially true of the dynamic and competitive telecommunications industry where customer service can be the key differentiator in setting companies ...

OMAHA, Neb. (WOWT) - When these neighbors near 25th and Chandler in Bellevue talk about freezing, it’s not the weather -- but their cable and Internet service. “What happens is when the Internet goes ...

For years, cable companies have been doing everything they can to steal chunks of the $60 billion of yearly revenue generated by telephone companies on voice plans for U.S. consumers. Atlanta-based ...