Costco is now testing digital ordering for custom bakery items, including sheet cakes. In select locations, primarily on the West Coast, members can place cake orders directly through the Costco app.
Dealing with picky customers can test employees’ patience. This employee used to work at a convenience store where she sometimes served food to customers. Even though she carefully prepares food, one ...
When you work in retail, you often have issues where the cash register doesn’t have the most up to date sale information, so someone has to override a price. When the worker in this story had a ...
C ustomer anger and the number of online customer confrontations with businesses are on the rise, and as a result of poor complaint handling, businesses are putting billion in rev ...
Co-authored by Nigel Bairstow, Ph.D., and Mark Cario, The Marketing Revolution It's natural for customers to complain, which is an integral part of human nature. Our complaints can be either minor ...
A bizarre complaint about vanilla ice cream led GM to uncover a real engineering flaw, revealing why strange feedback ...
NIPSCO has responded to widespread customer complaints about increased electricity and gas bills following meter replacements across Indiana.
GOBankingRates shopped the Home Depot website to find those standout products with the fewest customer complaints, so you can ...
Q: My independent firm told me that I am responsible for reporting “complaints” I get from my clients to the firm's compliance officer. Not surprisingly, since Labor Day, I've had more clients ...
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