Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

In a shocking revelation, TechRadar reports that a cybersecurity researcher recently discovered a massive data breach targeting SimpleTire, a known company that sells car tires and related services.

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

AT&T Corp. disclosed today that a new data breach has exposed phone call and text message records for roughly 110 million people — nearly all of its customers. AT&T said it delayed disclosing the ...

Clothing and fitness data company Under Armour said it is investigating claims of a data breach after a cybercriminal posted millions of customer records to a hacker forum. The seller told TechCrunch ...

Ticket To Cash, a ticket reselling website, kept an open database It held more than 500,000 customer records Among the records were partial credit card data, names, and more Ticket reselling platform ...