A straightforward guide to polishing your professional communication. This article identifies 8 common phrases that, despite being used frequently, can undermine your credibility in the workplace. It ...

You've probably worked hard to build positive relationships. But what if, despite your best intentions, your communication is coming off as judgmental? As the author of "Managing Up," an executive ...

Can you use words to project professionalism, confidence, and trustworthiness? You can, but too many of us do the opposite. We use self-minimizing language instead. That undermines our credibility ...