Stanley Milgram’s notorious obedience experiment shocked the world—literally. In the 1960s, he asked participants to deliver what they believed were painful electric shocks to a stranger, simply ...

Keeping a team accountable is hard work. And as a leader it’s important to understand that accountability is the cornerstone of effective leadership. It’s the adhesive that binds trust, responsibility ...

Fire service leadership demands operational proficiency and an unwavering commitment to ethical principles. The service’s complex and dynamic environment requires leaders who can navigate challenging ...

In the fire service, clarity is paramount as it promotes safety. The primary mission is to protect lives and property. Clear expectations regarding safety protocols and procedures are the bedrock upon ...

And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

It’s all too common that the CEOs I work with experience a moment of dread—one where they realize that the leaders across their organizations aren’t ready to lead the company in the future. Maybe it’s ...