Organizational structure defines the ways a company arranges its people and jobs to perform the work, and to achieve its goals and objectives. A small business can operate with less-formal structures ...

The autocratic model of organizational behavior puts the boss in charge and the subordinates in a position to obey commands or be fired. It's black and white, regarding who is in charge and quickly ...

Abbott and Alderson first introduced the concept of customer experience in the 1950s, and since then, many numerous models, articles and numerous scientific titles have been published. Creating a ...

The doctoral program in Organization Management offers preparation for research and teaching careers in four major areas: entrepreneurship, organizational behavior, organization theory, and strategic ...

In today's rapidly evolving business landscape, the quest for sustainable growth is more critical than ever. As someone who has firsthand experience scaling a company sustainably, I have witnessed the ...

Picture the most successful companies in the world; they have one thing in common — an effective organizational structure. But what exactly does that entail and how can it make or break a business? If ...

Welcome to my first post in this column dedicated to presenting big ideas by bold thinkers that help us imagine organizational change in new ways. If you want to produce change in the world and wonder ...

Citi announced significant changes to its organizational model that will fully align its management structure with its business strategy and simplify the bank. The new, flatter structure elevates the ...

When I tell people I studied organizational psychology, they pause and ask, “What is that, exactly?” It’s a fair question. Organizational psychology isn’t something most people hear about unless ...