There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

Spurred by the recession, CIOs have sharpened their focus on processes, as companies strive for greater efficiency, better operations, a more compelling customer experience, and transformed business ...

Approaching digital transformation as a one and done initiative will thwart all of your efforts from the get-go. Digital transformation takes many forms and is, in some ways, unique to every ...

CDO Brad Clay spearheaded a new global business process ownership model to help fuel the semiconductor manufacturer’s transformation from a high-volume commodity business to a high-value one. When ...

As we head further into 2021 and more than one year since the Covid-19 pandemic largely took hold of the world, there's one consistent message we continue to hear in the world of technology: the ...

If you have not yet heard the term "business architect", you soon will, write John Rymer and Alexander Peters of Forrester Research. Whether business architects report into the business or IT, this ...