We've seen Salesforce and Oracle make moves on the service management market, but the growing importance of the sector might be gauged on Wall Street’s response to ServiceNow’s latest quarterly ...
Customer service is still a concept many firms outsource. Better firms give it more than just lip service. Great firms make it part of every aspect of their firm. Unfortunately, many businesses and ...
ServiceNow CEO Bill McDermott said the tech giant is embracing a "hybrid" approach to reopening its offices by giving its 11,000 employees a lot of flexibility. This includes the option of continuing ...
LAS VEGAS--(BUSINESS WIRE)--Knowledge 2023-- ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced new generative AI capabilities for ...
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