Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...

After Charter revealed in its latest report for 2025 that Spectrum lost 117,000 internet customers during the second quarter ...

CHEEKTOWAGA, N.Y. (WKBW) — Spectrum announced it will host a hiring event for customer service representatives on August 11. According to Spectrum, by the end of 2022, it plans to hire more than 100 ...

GREENVILLE, S.C. (FOX Carolina) - Hundreds of FOX Carolina viewers expressed concern on Facebook over ongoing Spectrum issues since Helene hit. “My stepson works from home. He has been finding places ...

GARFIELD HEIGHTS, Ohio — Spectrum is seeking to fill about 70 customer-service positions in Northeast Ohio at hiring events to be held each Wednesday in February. The openings are for customer service ...

Spectrum announced today it is hiring 150 customer service billing representatives at its Kettering location. Customer service representatives are responsible for resolving customer-billing issues.

An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...

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