T-Mobile rival makes bold move to fix customer pain points

While the wireless business has three carriers, AT&T, Verizon, and T-Mobile, that operate their own networks, it also ...
New York Post

FCC fines four wireless carriers millions for sharing customer data

Four wireless carriers were each hit with multi-million-dollar fines by the Federal Communications Commission (FCC). The FCC on Monday accused AT&T, T-Mobile, Sprint and Verizon of sharing access to ...
J.D. Power

Easy to Work With, Hard to Leave: Simplicity Drives Wireless Customer Loyalty, J.D. Power Finds

Wireless carrier satisfaction and loyalty are strongly linked to perceptions of ease of doing business, according to the J.D.
KRON4 News

Wireless Industry Faces High Expectations: Consumer Cellular, Visible, and Mint Mobile Lead the Charge in Customer Experience

ATLANTA, March 20, 2025 /PRNewswire/ -- Market Force Information, a leader in customer experience management, has unveiled critical insights from its latest consumer survey focused on wireless ...
Nasdaq

Fueled by Network Leadership and Transformative AI-Enabled Customer Experiences, T-Mobile Outlines Ambitious Plan for Continued Growth Leadership, Value Creation and Share ...

Profitable customer growth strategy expected to deliver outsized financial growth, including accelerating growth in Service Revenues, a nearly $10 billion increase in Annual Core Adjusted EBITDA by ...