Discover how text message marketing helps drive customer engagement and increases purchasing, plus tips on which SMS services to use.

Messages for web is undergoing an important backend change, particularly for users on Google Fi. Instead of relying on older ...

In today’s digital age, direct and expedient customer communication channels must be coupled with a level of security that fosters trust and promotes satisfaction. Communications Platform-as-a-Service ...

Editor's Note: Verizon is warning an RCS texting change is in store for some users in 2025. Our latest story can be found here. Our original story continues below. If you've seen the letters RCS while ...

Perry Village government is aiming to enhance communication with its residents by implementing a new text messaging program.

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

Maintaining patient health information security and privacy is a leading concern for hospital systems and provider groups, especially since the updated HIPAA Omnibus rule, which went into effect last ...

Changing communication methods like the use of emojis present a growing compliance risk in regulated industries where ...

A new Consumer Reports survey finds texting and messaging scams have jumped 50% in the past year, and Gen Z is getting hit ...