Few schools of thought have had more impact on how I run a business than dynamic work design. The concept was pioneered by friends of mine at MIT, Donald Kieffer and Nelson Repenning. The two spent ...

Forbes contributors publish independent expert analyses and insights. David Henkin helps organizations and individuals innovate and grow. The Covid pandemic reshaped the way we work, thrusting ...

Developing a restaurant work design or strategy to increase worker job satisfaction helps businesses increase worker motivation, thereby increasing productivity. In a small business where many ...

Experimentation. Experts like Harvard professor Tsedal Neeley and Adam Grant say that companies should iterate and experiment when designing their remote and hybrid work environments. As Grant says, ...

Simply implementing artificial intelligence won’t guarantee meaningful returns unless the way work is designed around it is fundamentally rethought, a new report warns. As a rallying call to RIAs and ...