After attending general counsel conferences and reading legal department surveys, one clear message is that the legal department must accomplish more with a smaller budget and fewer resources. This is ...

Knowledge and experience in quality and continuous improvement are highly valued by today's employers. The principles are being applied in engineering, healthcare, business, service, nonprofits, and ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Originating from the Japanese term “Gembutsu,” “Gemba Walk” is essentially a lean management practice that has an organization’s leadership visiting the “actual place” where work is done. This might ...

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Anything that you do well is worth doing better over time. The term "continuous improvement" describes a process practiced by quality engineers but it speaks to something that every conscientious ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

Seeking to improve the process by which hearing-impaired employees request interpreters, ASC has launched a Lean Six Sigma Green Belt project. Two training sessions set the stage for the project. They ...