The insurer’s new digital-first bank takes a measured approach to AI, ensuring humans remain at the centre of customer ...

In the 7-minute documentary “The Future is Calling,” experts explain how the customer experience is transforming.

Knife crime needs looking at seriously, it is occurring more and more. Is another Labour pledge about to be scrapped?

TurnKey Bathtubs has introduced free estimates for all its bathtub services, expanding accessibility to residents interested in improving or repairing their bathrooms. The organization, recognized for ...

The City of Kingsport is introducing residents to its newest customer service system, Grace AI — an artificial intelligence ...

A report on activities at the county libraries has revealed they remain at the heart of communities with thousands of events held over the last year and nearly 200,000 books and items borrowed. The ...

VDOT has updated its schedule for road work and maintenance in Augusta County, Rockbridge County and Rockingham County the week of Nov. 3-7.

Online reviews are an important part of your small business's reputation. It's also important to respond to every review you receive, positive or negative.

Buying a diamond—whether for an engagement, anniversary, or investment buy—few names come with as much confidence and faith ...

NEW YORK, Oct. 30, 2025 (GLOBE NEWSWIRE) -- Newsweek, in partnership with global data and business intelligence leader Statista, announced today the 2026 ranking of America's Best Customer Service, ...

If you’ve ever searched for a reliable company to help boost your Google ratings or enhance your online presence, you know just how tricky—and overwhelming—the process can be. There are countless ...