I have had items thrown at me by customers, screamed at, finger pointing. A customer said he would be waiting for me in the ...

SaaS marketplace platform provides communications service providers and merchants with robust new capabilities, and enables subscriber growth ...

In these cases, escalating the ticket to support representatives allows the customer to get the service they need. Most ...

Complete Next-Generation Solution Empowers Businesses to Provide Superior Customer Experiences SAN FRANCISCO--(BUSINESS WIRE)--Dialpad, the leading AI-powered communications intelligence platform ...

The rewarding feeling of being a self-sufficient icon is one of the benefits of the Apple self ... of the problems by ...

Aleran extends the capabilities of the SAP S/4HANA platform with the power of SAP BTP to orchestrate omni-channel sales ...

News of the headcount reduction came as Freshworks turned in decent Q3 numbers that saw revenue up 22% year-on-year to $186.6 ...

Christopher Johanneson strives to foster an environment of continuous improvement and learning that enables his colleagues to ...

With a Seamless Blend of AI and Human Expertise, Kustomer Leads the Way in CX Innovation NEW YORK--(BUSINESS WIRE)--Kustomer, the leader in AI-powered customer service, today announces the launch of ...

As AI makes its way into every corner of our lives, one place we will no doubt be most aware of its impact is in the ...

From poets like Rupi Kaur to Charles Bukowski to icons like Madonna, Jamie Lee Curtis, and Oprah Winfrey, these powerful self-love quotes will help you be kind to yourself and, hopefully ...