Fix-It Right Plumbing, Australia’s most trusted professional plumbing company, proudly announces that its team has recently ...

DITCH the 9-5 desk job and get paid to work in the sun by applying for an “encore job” – and there are thousands of roles ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

Looking for work? These age-friendly employers actively recruit seasoned workers for their reliability, skills, and wisdom.

Last Updated on October 30, 2025 by Matt Staff Most customer service moments disappear in two emails. But every so often, a ...

Ola Electric has expanded its Hyperservice programme, opening access to spare parts, diagnostic tools, and training modules ...

But this mentality has a downside that is less often discussed: it shifts the balance of power away from service workers and toward customers. This shift has become even more dramatic in recent years, ...

Mastercam, a CAD/CAM software provider and part of the Sandvik Group, has completed a strategic acquisition to strengthen its ...

Bark Busters Tree Service, a licensed and insured tree care company based in Harrison, Tennessee, has received consistent positive feedback from residents and businesses across Hamilton County and ...

More than 40,000 workers in Kansas City work in the 10 largest occupations most susceptible to AI automation — especially ...

Nick Latino explains how Parkway Toyota turns aging vehicles into service revenue through training, teamwork, & strong customer relationships ...

From designing flexible systems and developing talent to maintaining a quality CX, scaling a service business is rarely as ...