Dear Eric: My closest friend of many years has recently revealed the sad news that she has terminal cancer. She is one of ...
Enterprises can no longer let customer service be an afterthought. Better use of data and AI can improve after-sales experiences — but staffing remains a vital need. For years, many providers of ...
WESTFIELD, Mass. (WWLP) – Jerome’s Party Plus, a staple in the party rental industry for western Massachusetts and northern Connecticut, will close after 40 years of service. Founded in 1985, Jerome’s ...
MIAMI--(BUSINESS WIRE)--Fibernow, a leading fiber broadband provider backed by DigitalBridge Group (NYSE: DBRG), has implemented a series of strategic enhancements to its customer service operations, ...
FORT LAUDERDALE, FLORIDA—American Home Quotes, a home service directory platform providing innovative comparison tools for consumers, is proud to announce the official launch of its website: ...
Young people are primed to expect a different experience from manufacturers. This is the age of Amazon. Speed, accessibility, and simplicity are the new normal. This is obviously true for consumer ...
“We’re a 1,000-ideas-a-day company. The challenge is deciding which idea we focus on today.” Philippe Arnauts, Communications Director at Puratos, is describing the culture of innovation that the ...
Abstract: This paper introduces a framework using multiple large language models (LLMs) to assess and enhance the customer service interactions of a staff in service industry. Effective communication ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback