Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

Knife crime needs looking at seriously, it is occurring more and more. Is another Labour pledge about to be scrapped?

One of the perks of using a credit card is the rewards, with many offering cash back based on what you spend. Redeeming the ...

AI Messaging Agent is a new two-way SMS engagement channel that helps qualify leads and grow revenue. SANTA BARBARA, Calif., Nov. 5, 2025 /PRNewswire/ -- Invoca, the leader in revenue execution, today ...

Primark was reluctant to dip its toes into Click & Collect, but that's turned out to be a success! Can it avoid the same ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to ...

New private equity backing strengthens Totalmobile’s position in Field Service Management software, supporting expansion, ...

Ola Electric has expanded its Hyperservice programme, opening access to spare parts, diagnostic tools, and training modules ...

Within minutes of requesting a refund for an unsavoury holiday stay, a Booking.com customer was hoodwinked into providing her ...

According to Forrester’s (Nasdaq: FORR) 2026 B2C marketing, customer experience, and digital business predictions, the rapid ...

Customer data platforms segment users into desired audiences, no personally identifiable information necessary.

Ola Electric on Monday announced that it is scaling up its proprietary service infrastructure and technology vertical by ...