Paris-based startup Siit SAS launched today with $5 million in funding to grow the adoption of its namesake service desk platform.

Winning cities in the 2024 Digital Cities Survey are not only modernizing their IT infrastructure — they're investing in digital equity programs, upgrading resident-facing services and prioritizing ...

He did it without having to line up at the front desk. His key was digital ... an associate professor of tourism at Thompson Rivers University, says that technology aids in information transfer ...

Whether you’re working from home at a DIY desk setup or commuting to an office ... regardless of body type or personal preferences. To help find the right one for your home office, I chatted ...

Help desk staff are currently overwhelmed by queries. AI can relieve the workload and improve end user satisfaction.

Using a standing desk can be a great way to help improve your posture and back health — and I should know. But don't just take my word for it. A growing body of research that suggests sitting ...

As someone who has reported on the topic of ergonomic office supplies for over four years, here is my advice: Invest in your desk setup. “Sitting for prolonged periods of time in front of a ...

Before William Pierce began his career in K–12 information technology ... an IT group that manages infrastructure and an integration team that runs the IT help desk and works to maximize uptime in the ...

the Service Desk provides support and consultation for technology needs including technical questions, software and device support. Students walk in to ask questions, resolve technical issues or use ...

Microsoft and ServiceNow are consolidating legacy tools and features in the Microsoft service-desk environment into ServiceNow ... and AI capabilities from Microsoft 365 support. Microsoft 365 service ...