Generative AI is reshaping many aspects of the workforce, including training and upskilling. With over 150 million online learners on Coursera, Jeff Maggioncalda, the platform’s CEO, is witnessing ...

AI is no longer just hype, it’s a core part of the public service – right now. Almost a fifth (19%) of tasks in public sector ...

AI is set to revolutionize citizen services, but effective governance, private sector collaboration and strategic change management are crucial for success. Artificial intelligence is fundamentally ...

Public services are frequently perceived as rigid, cumbersome and difficult to navigate. They often lack speed, user-friendly interfaces and other essential features. This is not merely a subjective ...

Across the UK and beyond, public sector organizations have made major strides toward digital transformation. From online tax portals to digital health records, citizens are expecting the same seamless ...

The OECD’s latest report makes the idea of AI in the public sector more tangible, providing a useful grounding amidst the ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. Robert Kelly is managing director of XTS ...

The job market in the United States has been drum tight since the onset of the Covid-19 pandemic. Despite a sharp rise in unemployment during the initial pandemic shutdown, the labor market has ...

State lawmakers can adopt new policies to empower workers across the public sector to come together in strong unions, negotiate for fair pay and working conditions, and train the next generation for ...

Public servants are proud of their work, but too many are struggling to see a future for themselves in the public sector.

Decent pay and solid benefits are among some of the top considerations in deciding to take—and keep—a job. For feds, a desire to serve others can be an even stronger draw, but the fact that government ...

The cost of gold-plated public sector pensions has ballooned to almost £6trillion this year, while private sector workers ...