JetBlue, Delta Air Lines, and Southwest each ranked highest in overall customer satisfaction in the recently released J.D.

Just in time for the busy summer travel season, the J.D. Power 2025 North America Airline Satisfaction Study is out. Based on ...

According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned supreme.

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

Southwest Airlines Co. (NYSE: LUV) is recognized by J.D. Power as the Best Airline for Economy Class Customer Satisfaction 1 ...

The J.D. Power 2025 airline rankings show that JetBlue, Southwest and Delta are among travelers' favorites. But the survey ...

The J.D. Power study surveyed 10,224 passengers who had flights on major airlines in North America between March 2024 and ...

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

While airlines are facing some uncertainty ... customer service is a key differentiator when it comes to customer satisfaction, and Southwest Airline executives have said on recent earnings ...

"Our Employees have always been ... of unrivaled Customer Service with top-ranking operational performance," said Andrew Watterson, Chief Operating Officer at Southwest Airlines.