Buyer - Customer service is available through chat on their website and social media platform X (twitter). Seller - The account health team can phone you back through the account health page. They can …

You can contact Amazon Customer Service by phone, chat or email through the Contact Us link found on any Amazon Help page. You can give Customer Service a call on our freephone number: 1-866 …

May 1, 2024 · Do you upload them through a specific “Energy Efficiency” tab, through a case to Seller Support, or by replying to Amazon’s compliance email directly? Any screenshots or recent …

@Julia_Amazon 3 months ago you requested feedback from sellers on how to improve your feedback system. Here’s a prime example of why your feedback system is not fit for purpose and why the …

A customer registered a return request 2 months after purchase Who authorised the return? Was this a regular FBM sale or a SFP order? Unfortunately, the Seller Support are right, since this was an “Out …

Customer damage : For customer-damaged returns, the seller can deduct up to a maximum of 50% of the product price from the refund to the customer. If the refund is provided to the customer by …

Is there any way to require the customer to return the item or have the customer charged again? I thought i remember seeing somewhere that on a late delivery that amazon refunded because of the …

Invoice request from Amazon customer xxxxxx (Order: 000-0000000-000000) Order status of the customer is pending as it was 4 hours ago so I can not get the customer details

Contacting an Amazon Business Customer Hi - Looking for a way round or advice - I shipped an Amazon Business customer a filing cabinet. On the order page the phone number is removed and …

In this thread, let's dive into the best practices that you use to keep your customers happy and your business thriving.What is your advice on effectively handling situations where customers are …