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  1. LibAnswers - FAQ's - Ask a Question

    Sep 16, 2025 · Search Baltimore County Public Library's knowledge base or submit your question by email.

  2. How to fix CloudLibrary Issues - Ask a Question

    Dec 18, 2024 · Use a different, up-to-date web browser to access BCPL's CloudLibrary website. If you are using Edge or Chrome then use Firefox. If you do not have Firefox then install it here. …

  3. Q. How do I read the Baltimore Banner online using my library card?

    Aug 14, 2025 · Go back to the BCPL website and select the Research Databases page or the Digital Library page. Select the Baltimore Banner and log into your library account when …

  4. How do I place a hold online? - Ask a Question

    Oct 26, 2020 · In order to place a request for a title, you must have a Baltimore County Public Library card or have previously registered your l ibrary card from any other Maryland public …

  5. Where and what is Storyville? - Ask a Question

    Feb 7, 2017 · Storyville (http://www.bcpl.info/storyville) is an early literacy and learning center specifically designed for preschool children, birth to 5, to use interactively with their parents or …

  6. cloudLibrary and Windows Computers: The Basics - Ask a Question

    Aug 16, 2023 · Go to BCPL's CloudLibrary website and login with your library card number and library PIN/password. Note: Library account usernames will not work with the CloudLibrary …

  7. What are your branch hours and locations? - Ask a Question

    Jul 5, 2018 · To find BCPL branch hours, phone numbers, and locations, go to the Locations area at the top of our home page. Deaf or hearing or speech impaired customers and TTY users …

  8. How to use Mango Languages - Ask a Question - LibAnswers

    Feb 14, 2025 · If working from home, work or school, or if you want to save your progress, enter your BCPL library card number (without any spaces) and your password (originally set to be …

  9. Q. How do I reset my library account password or PIN?

    May 15, 2025 · BCPL PIN/password rules: Must be between 4 and 16 characters long. Can include (but does not have to include) any combination of Capital letters, lowercase letters, …

  10. How do I get help with my library account/card? - Ask a Question

    May 23, 2019 · A BCPL library account was created automatically when you registered for a Baltimore County Public library card. You can access your BCPL library account online by …