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  1. Print head not printing/Firing, missing color, or clogged nozzles

    Brother does not therefore recommend the use of pouches other than genuine Brother branded pouches with this machine or the refilling of empty pouches. If damage is caused to the print head or other …

  2. Light, faded, faint, dull, or blurry printed pages - Brother USA

    If the printed documents are light, faded, faint, blurry, or not as bright as expected, follow the steps below: 1. Is the machine brand new and the print is light or faint only on half of the page? - Yes, click …

  3. Poor print quality (lines, dots, smudges, faint, ghosting, blurry ...

    If the print quality is poor, follow the steps below to determine the best FAQ to resolve the poor quality: 1. Print the test sheet: a. Hold down Home for approximately 5 seconds until the machine's display …

  4. Unable to print from a computer - Brother USA

    Applies to: Macintosh or WindowsClick here to display all models covered by this answer.

  5. Faint, light, faded, or blank printed pages - Brother USA

    Faint, light, faded, or blank printed pages We recommend using genuine Brother supplies for optimal performance and print quality. The use of non-genuine supplies may affect print quality. Brother …

  6. Download the user's manual - Brother USA

    3. Type your model number in the Search by Model Name box and click Search. 4. Open a Manual by clicking on Download.

  7. Poor print quality - Brother USA

    If the print quality is poor, try adjusting the print density, verify you are using genuine Brother paper rolls, and try cleaning the machine print head and roller. 1. Ajusting the print density to make the prints …

  8. Unable to print - Wired or Wireless Network - Windows - Brother USA

    Click here to display all models covered by this answer.

  9. How do I clear the 'Paper Jam' message from my Brother machine's …

    If in warranty, contact Brother Customer Support or locate a Brother Authorized Service Center to schedule product replacement or repair. If out of warranty, locate a Brother Authorized Service …

  10. "Cannot Detect," "Toner Error," or "Cartridge Error" - Brother USA

    Resolution Follow the below steps to clear the error: 1. Unplug the power cord from the back of the machine. 2. Open the top cover. 3. Remove the toner cartridge and drum unit assemblies. 4. Verify …