Nov 14, 2025 · AT&T customers: We’ll send you an email or text with instructions for unlocking your device. Non-AT&T customers: We’ll send an email requesting you confirm your device unlock request.

Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number.

How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved.

Eligibility requirements Wireless, business & non-AT&T customers Requirements for unlocking AT&T phones, tablets, and mobile hotspots. • Your device isn’t reported lost or stolen, or involved with …

Get the new iPhone 17 Pro for $0 from AT&T with an iPhone trade-in, in any condition. New and existing customers get our best deals on every smartphone without requiring the most expensive plans. 1

Aug 10, 2023 · Unlock a device from another carrier Learn how to unlock your smartphone, tablet, or mobile hotspot from another carrier so that you can switch to AT&T.

Dec 7, 2022 · Learn how to require a PIN, password, pattern, or fingerprint to unlock your phone or tablet screen for security.

Dec 10, 2025 · EXAMPLE: Galaxy S20 models G981U and G981U1 will work on the AT&T network Galaxy S20 models G981N and G981O will NOT work

Dec 9, 2025 · Learn how to reset, change, or turn off the voicemail password for your AT&T Wireless or AT&T Prepaid phone.

Feb 24, 2025 · Standalone tablets and hotspots on an AT&T data-only plan, as well as Wireless Home Phones, can also use Wireless Account Lock. To lock or unlock one of these devices, contact us or …