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FROM ITIL V3 to ITIL 4: LESSONS from a PUBLIC INSTITUTION | BEHIND the SCENES of HOW MADE it #02 #ti
5:37
YouTubeProf. Adriano Martins Antonio
FROM ITIL V3 to ITIL 4: LESSONS from a PUBLIC INSTITUTION | BEHIND the SCENES of HOW MADE it #02 #ti
In this episode, Wellington, IT Support Supervisor at Sonda working inside the Public Prosecutor’s Office of Goiás (MP-GO) shares how ITIL 4 has reshaped his daily operations and improved service delivery in a real public sector environment. He reveals what really changed from ITIL v3 to ITIL 4, how the principles like “Start where you are ...
4 views1 day ago
ITIL Certification
What is ITIL® v4? ITIL® Certification Explained | ITIL® Foundation Training | Edureka
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What is ITIL® v4? ITIL® Certification Explained | ITIL® Foundation Training | Edureka
YouTubeedureka!
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ITIL 4 Foundation Complete Course | ITIL For Beginners |ITIL Certification Training | Simplilearn
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Are ITIL processes holding your company back? #itil4 #itsm #pmgacademy #professoradriano #ti
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